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  • Customers like
    • Product6
    • Products i use4
    • Presentation2
  • Customers don't like
    • Customer service6
    • Delivery4
    • Poor customer service and cost2
  • From mobile
  • Arbonne
  • 7 hours ago
  • by anonymous
  • #676244

Horrible reps! Rip off all the way. I was working with a rep names Kristina Garcia mentzer!! She is a real piece of work! Stay away from her!! Add comment

  • 16 hours ago
  • Cosmetics and Toiletries
  • Re 9 Skin Care
  • 51

I had ordered some products at the end of May 2015. Some arrived and some did not. Apparently was on back order. As of the end of June 2015, still never received order so a refund request was submitted. As of August 1, 2015 I have still not received a product nor a refund. Company is bad for customer service as far as I am concerned. I am in direct sales myself and find this very... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Health and Beauty
  • Arbonne Business
  • 224

I had a successful career which I loved but when my daughter was born with immense medical needs it meant I had to care for her, my husband shortly due to stress of working 7 days a week to pay our bills also found himself very unwell. This business meant I could work on my phone simply giving people recommendations and helping them with their wants and needs, i've made new friends, helps... Read more

Was this review helpful? 0 0

  • Jul 26
  • Cosmetics and Toiletries
  • Albany, Oregon
  • Arbonne Re9 Advanced Anti-Aging Skin Care
  • 592

I've looking for skin cares that can improve my skin while not creating comedo and pimple, since I have a very oily-inside but dry-outside skin. I also want something safe, though. A friend gave me RE9 Advance sample and I found it worked great. So I join this company as a consultant, just to get 35% off. Now I've been using for more than a month and so happy with it. My skin looks younger and... Read more

Was this review helpful? 1 0

  • Jul 25
  • Employees and Ex-employees
  • New York, New York
  • Arbonne Work Experience
  • 825

in direct sales, there is no stock. the things that i have, are the things that i use, and i keep a backup for when i run out of a favorite product. in turn, i can use that backup as a loaner for someone who is interested in the product, and if they buy it i just replace it. its a very simple process. as for scam or any other buzz word, i find it concerning that people can work 40 hours a week at... Read more

Was this review helpful? 1 5

  • Jul 24
  • Cosmetics and Toiletries
  • Markham, Ontario
  • Arbonne Cosmetics
  • 786

Placed an order and paid the premium for overnight shipping because I was leaving on vacation. When nothing came the next day I found out that they order had not shipped. After way too much time on the phone, being transferred and placed on hold I found out that not only was the product back ordered but there was no way for them to cancel the order or refund my money until the shipped it when... Read more

Was this review helpful? 6 6

  • Jul 21
  • Cosmetics and Toiletries
  • Charlottesville, Virginia
  • Arbonne Re9 Advanced
  • 1040

I have relatives who are doing extremely well with Arbonne, and who were quite poor before they began. Multi-level-marketing is not a pyramid scheme. It simply allows the expenses that would go to a department store to cover its building, utilities, staffing, etc to go to the Arbonne sales representatives. And I have found that when you take into account how long Arbonne products last that... Read more

Was this review helpful? 4 6

  • Jul 21
  • Cosmetics and Toiletries
  • Arbonne Skincare
  • 1
  • 1
  • 540

i ordered 1 bottle of moisturizer from them and was told I had to use a credit card to pay for it. When I got my statement, they had charged me twice on separate days for it. I contacted my representative and was told it takes 6 weeks for a refund to go through. Its now been 4 months and I have been in contact with the representative 5 times now but still no refund. And no reason why. This is... Read more

Was this review helpful? 5 0

  • Jul 20
  • Cosmetics and Toiletries
  • Arbonne Membership
  • 6
  • 6
  • 1666

Do NOT sign up for Arbonne. Whoever has introduced you to this company is LYING to you about the only $95 sign up fee. IN ADDITION, you are expected to fork over $1800 to purchase your products - and you have to replenish your stock every 3 months or so. You HAVE to pay by credit card. Twice per year you are ALSO EXPECTED to attend conferences. You can "earn" these trips but once you register... Read more

Was this review helpful? 10 8

  • Jul 19
  • Cosmetics and Toiletries
  • Gold Coast, Queensland
  • Arbonne Products
  • 331

I have nothing but positive words to say about the company. Yes at times there may have been a wait for a call but you get a wait in any business you are phong I tk these days. The sales consultants I have dealt with have been extremely professional and were able to recommend products suitable to mine and my mothers skin types. Since using these products and after years of trying different... Read more

Was this review helpful? 3 2
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