Arbonne Complaints and Reviews

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Arbonne
Main address: Corporate Office 92618 Irvine CA
949-770-2610, 1-800-ARBONNE, 866-634-1151, https://www.arbonne.com/icOnline/contact_us.asp
  • 180+11 mobile complaints
  • $11.7K claimed losses
  • $61 average
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  • Nov 19
  • Cosmetics and Toiletries
  • Chester, Virginia
  • Shampoo
  • 2
  • 2
  • 1155

I bought the shampoo and conditioner from Arbonne for a whopping $70 for two small 8oz bottles. The products do smell nice, but at the end of the day they did not do the job; which was to clean my hair. The more I used the product, the more greasy and sticky my hair has gotten. I actually have to use a clarifying product after awhile. It does for the most part hold the color in my hair though.... Read more

Was this review helpful? 2 3

     

  • Nov 17
  • Beauty Centers and Spas
  • Melbourne, Victoria County
  • Skin Care Product
  • 409

I have been waiting over 3 months just for a sample, as I am not going to buy an expensive product without trying it on my skin first. Terrible customer service!! I have sent a msg to this arbornne representative asking why I haven't received it yet, the rep then said she's sorry but she's been flat out busy and that she will send it to me that afternoon... That was a month ago!!!! What a joke!!... Read more

Was this review helpful? 1 3

     

  • Nov 05
  • Cosmetics and Toiletries
  • Return Policy
  • 1
  • 1
  • 1881

In order to return an item you need to contact Customer Service for an RMA number (Return Merchandise Authorization). That means calling 1-800-ARBONNE. Yeah, well good luck with that. I tried once before and couldn't get through, but my rep took care of the issue at that time. This morning I called twice, was on hold for over 10 minutes each time. While you are on hold, they keep repeating the... Read more

Was this review helpful? 10 13

     

  • Oct 31
  • Cosmetics and Toiletries
  • England, United Kingdom
  • Packaging
  • 1
  • 1
  • 1572

I bought a product - it stated 30ml/30gm/1 oz, only when I got it the content is half empty...it looks half as much in product than what I would get from another provider at 30ml/30gm. So I weighed it.. in its tube with the lid on, unopened... and it is indeed 30ml/30gm - so that is with the packaging/tube and lid. compared to another brand, where they state fluid oz of 1oz,30ml and with the... Read more

Was this review helpful? 9 3

     

  • Oct 27
  • Cosmetics and Toiletries
  • Beauty Product
  • 5
  • 5
  • 2130

I bought some products and tried to compute how they'd come out with the total amount payable. I found out that they tax the regular price... So I wonder why they tax the regular price first before taking the 35% off? Aren't they suppose to take the 35% off the regular price and then tax after? I guess every store does that...they tax the amount after all deductions and not based on the regular... Read more

Was this review helpful? 5 7

     

  • Oct 20
  • Cosmetics and Toiletries
  • Chicago, Illinois
  • Low Quality Products
  • 3
  • 3
  • 4777

I know someone who gives me arbonne samples every once in a while. I appreciate it, because I can't afford a lot of luxury like weird massage oils and digestive teas and strange unlabeled vitamin pills. I appreciated it because it was a very sweet gesture, but I don't just use products that have zero information printed on them. I admit I like the male and female toners, because they smell really... Read more

Was this review helpful? 10 11

     

  • Oct 12
  • Cosmetics and Toiletries
  • Safety Standards
  • 1
  • 1
  • 3763

Arbonne is one of the TOP leading Network companies in the world for Health & Wellness. With more than 34 years of tradition and experience - Arbonne is formulated with Swiss Heritage and holds European standards for safety....Pure, Safe and Beneficial! - Vegan Certified and Peta Approved. Dr. Peter Matravas is one of the top botanical scientists in the world and is always on the cutting... Read more

Was this review helpful? 30 31

     

  • Oct 02
  • Cosmetics and Toiletries
  • Kalkaska, Michigan
  • Positive Experience
  • 3940

It is funny reading some of these stories because I will agree with most it truly depends on WHO your upline is AND if you only wanted to receive the discounts I would've just ordered it under my discount - if you were buying all of the products solely through me. I believe the preferred client is the way go because you do earn rewards (cash for purchases which almost equals out to what the... Read more

Was this review helpful? 25 17

     

  • Oct 01
  • Cosmetics and Toiletries
  • Scarborough, Ontario
  • Positive Experience
  • 3
  • 3
  • 3243

Hi there, I appreciate that is is probably an old post, however for people reading this. This person is mis informed. Arbonne is a Network Mkg company and # 34 in the Direct Sellers association. Now in order to be part of this Association you have to be a company of integrity and abide by very strict rules and regulations. We are a product driven company and if the woman who wrote the article... Read more

Was this review helpful? 32 13

     

  • Oct 01
  • Cosmetics and Toiletries
  • Cosmetics Components
  • 7
  • 7
  • 12971

Recently a friend of mine started working with Arbonne. Posting facebook status's everyday, telling everyone she has the best skin care. I had completely forgot about her and one day I posted a status saying "I am so incredibly obsessed with skin care". Its true I am. Unfortunately she posted on it and then sent me a private message telling me I should give Arbonne a try, and that the products... Read more

Was this review helpful? 36 56
 
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