Arbonne Complaints and Reviews

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Arbonne
Main address: Corporate Office 92618 Irvine CA
949-770-2610, 1-800-ARBONNE, 866-634-1151, https://www.arbonne.com/icOnline/contact_us.asp
  • 170+11 mobile complaints
  • $11.6K claimed losses
  • $64 average
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  • 1 day ago
  • Cosmetics and Toiletries
  • Extra Taxes
  • 252

all in all arbonne has great products. buuuut they are so expensive and always adding on extra fees. the last time i made an order they messed it up so gave me a customer service voucher worth $32.50. you can only use it on items $32.50 and less (so if you want to use it on another more expensive product and pay the difference you can't). And if you don't use all the voucher it doesn't go towards... Read more

Was this review helpful? 1 1

     

  • 2 days ago
  • Cosmetics and Toiletries
  • Price Points
  • 322

My friend and I joined Arbonne, I joined because I liked the product and wanted the discount, I only purchased what I wanted to use for myself, my family or for gifts. My upline did try to make me buy more products, but I was just not interested in keeping stock. My girlfriend on the other hand is a shopaholic, so you didnt have to convince her too much to buy products. I feel bad for her cuz... Read more

Was this review helpful? 0 0

     

  • Sep 21
  • Cosmetics and Toiletries
  • Canberra, Australian Capital Territory
  • Complete Experience
  • 2077

A consultant contacted my boyfriend saying that she was starting a business and offering free facials, after contacting me and inviting herself into my home I had the most awkward unprofessional and embarrassing (on her part) night. Long story short, she was pushy, kept on saying how much she didn't like/ have an interest in makeup!?!?!?!?!?!?! When I cancelled my order after numerous issues I... Read more

Was this review helpful? 12 7

     

  • Sep 20
  • Cosmetics and Toiletries
  • New York, United States
  • Positive Experience
  • 3
  • 3
  • 1656

I am the husband of an Arbonne Independent Consultant. She has only been in the business for a couple of months but she is off to a great start. She has several smart, intelligent people already signed up under her because like my wife, they took the time to properly research and understand what Arbonne is. Arbonne is not a get rich quick scheme nor is it a "pyramid" which so many people are... Read more

Was this review helpful? 17 6

     

  • Sep 18
  • Cosmetics and Toiletries
  • Shady Business Practices
  • 1214

Let's get one thing straight - their massive marketing campaigns online prevent the doubtful mind from absorbing the facts about the business. Youtube and google searches yield results saturated by videos/posts made by Arbonne consultants. If you try to do a wikipedia search on Arbonne International, you'll be redirected to the company, "Natural Alternatives International". which manufactures... Read more

Was this review helpful? 11 4

     

  • Sep 16
  • Cosmetics and Toiletries
  • Positive Experience
  • 961

Sounds to me as though you have based your 'car scam' on your feelings rather than fact. If you tried it and failed fair enough but you didnt even try it! I have only been doing Arbonne for a couple of months and already I have a preffered client and very soon 2 consultants on my team. Of course its effort based but that doesnt mean its a scam. The lady who introduced me to it has just got back... Read more

Was this review helpful? 9 5

     

  • Sep 12
  • Cosmetics and Toiletries
  • Pushy Sales
  • 1
  • 1
  • 3121

Arbonne has been around for a while. My best friend at the time got sucked into trying to sell it and that was 20 years ago now. Just like other people here describe, she and other consultants are very pushy. She absolutely insisted that my mother and I try it. Being her best friend I agreed to of course. But my face turned bright red like a terrible sunburn and started peeling. People at... Read more

Was this review helpful? 24 14
  • From mobile
  • Arbonne
  • Sep 11
  • by anonymous
  • #532922

As an Arbonne Independent Consultant, I was discouraged from acquiring product knowledge ("no one has time for that") and was even told that "we are selling opportunity, NOT product"! Add comment

     

  • Sep 11
  • Cosmetics and Toiletries
  • Barrington, Illinois
  • Product Return Policy
  • 1438

Here is Arbonne's return policy: "If not completely satisfied may return...to Arbonne Independent Consultant for a replacement or full refund within 45 days of the Client purchase date...Shipping fees are non-refundable". As for the ingredients, it is a retinoid product. Retinoids such as Retin-A were originally designed as a treatment for acne, but clinical studies (NOT done by Arbonne, but... Read more

Was this review helpful? 7 2

     

  • Sep 08
  • Cosmetics and Toiletries
  • Thousand Oaks, California
  • Customer Service
  • 8
  • 8
  • 1919

I have been an independent consultant for 6 years mostly to buy the products at a discount not really to sell to others. My renewal came and went this March with no prompt or email from Arbonne. When I tried to renew, they mandated that I join as a preferred client (much lower discount) for an arbitrary 6 month waiting period until I can re-join and re-pay as a consultant. This is a horrible way... Read more

Was this review helpful? 7 2
 
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